As part of our commitment to delivering the highest standards Glaisyers has received the Legal Services Commission's Quality Mark.
It is because of this that clients come back to us time and time again.
Office Hours
Glaisyers' office hours are 9.00am to 5.30pm during weekdays. In emergencies contact 0121 236 1885.
Telephone Calls
Telephone calls are answered by receptionists. Messages for solicitors are left on their personal voicemails These will be returned as soon as possible.
Faxes
The fax machines operate around the clock. During office hours the fax machines are checked regularly and solicitors are notified by message left on their voicemail of receipt of any fax for them.
Email
You can can contact all our staff on their personal email address. Messages sent to Glaisyers' central email address are checked and passed to recipients throughout the day.
DX and Post
All mail and DX is opened, date stamped and distributed to solicitors by 10am on the date received. Mail addressed to solicitors is also opened unless it is marked 'private and confidential' in which case it is immediately placed in appropriate 'pigeonhole'
Complaints
Any complaints about a solicitor or member of staff should first be made to the Managing Partner.
Equal Opportunties
Glaisyers Solicitors is committed to implementation of equal opportunities and to ensuring an absence of direct or indirect discrimination on grounds of race, colour, ethnic or national origin, nationality, citizenship, gender, sexual orientation, marital status, disability, age, religion or political persuasion.
Glaisyers Solicitors
T: 0121 233 2971
